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In the meantime, owners should use the delicate or waterproof cycles when washing bedding, water-resistant or bulky items, Samsung said. You can figure out whether your model is affected by using a tool on Samsung's website.

#Samsung appliances recalls washing machine full

People who bought their machines in the last 30 days can also choose to receive a full refund.Įveryone who owns one of the models will receive in the mail a home label kit that includes a control panel guide, warning labels and a supplement to the owner manual.

#Samsung appliances recalls washing machine free

This part of the deal also includes free installation and removal of the old washing machine. Owners who buy another Samsung washer get up to $150 more. The amount depends on when the machine was made and the model. Owners can also opt for a rebate toward the purchase of another washing machine, including one from another brand. (This option isn’t available now for mid-control models, Samsung said.) People who own one of the top-loaders can get a free in-home repair, which includes a one-year warranty extension. The safety agency said Samsung has received 733 reports of “excessive vibration or the top detaching from the washing machine chassis.” It added that the reports include nine injuries, including one person who suffered a broken jaw. If you're committed to buying your washing machine and dryer from Samsung, then you'll need to buy one of the front loading choices which might not have the capacity you want but maybe the stacked machines will give you more storage space in your laundry room.The Consumer Product Safety Commission and Samsung Friday announced a recall of 2.8 million of the company’s top-loading washing machines following reports that some exploded. Sadly they're not telling consumers about the recall because their focus is on Black Friday sales, with the biggest shopping season of the year already underway. All they've done is marked the recalled machines “Not for Sale, Hold for Pick-up”. Out of curiosity, I stopped by a Best Buy store in Phoenix last night. Both well known national brands like Best Buy and Sears sell appliances, along with the big box stores and smaller home appliance stores. The washing machines being recalled were bought at a variety of stores.

The machines were purchased between March 2011 and November 2016, with prices ranging from $450 to $1,500. How Big is This Washing Machine Recall?Īccording to various news media websites, this washing machine recall affected 2.8 million appliances. The goal is to use lower spin speeds to lessen the risk of the washing machine top detaching from the washing machine chassis. Until then, the advice is to only use the delicate or waterproof cycles when washing bedding or other bulky items.

For consumers who purchased their washing machine within 30 days of the recall announcement, they could get a full refund.Īll consumers should also get a Home Label Kit that has a control panel guide and additional safety instructions.

Rebate you can apply towards the purchase of a new Samsung or other brand washing machine, along with free installation of the new unit and removal of the old unit.

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Free in-home repair that includes reinforcing the washing machine’s top, plus a free one-year extension of the manufacturer’s warranty.

You can find your model number on the back of your machine.Ĭheck the Samsung website to see if your machine is part of the recall.Ĭonsumers had three options depending on when they bought their machine. There are 34 washing machine models being recalled. This is one example to illustrate the process.The goal of a product recall is to retrieve defective products from consumers and provide them with compensation.

Visit the Consumer Product Safety Commission website, … and notice how you can go directly to the section on appliance recalls.Įach manufacturer will create an appliance recall plan for the specific safety problem they're addressing.

Here are the steps I followed to locate the Samsung washing machine recall described below. They focus on safety problems stating that recalls are due to “risk of impact injuries”. They don't report every type of repair problem. A few minutes before you buy, will help you avoid the situation where a few months after your purchase, you learn your brand new “fill in the appliance” has known problems.įirst it's important to understand what criteria the government uses to initiate appliance recalls. While we're using appliances to illustrate, the same steps can be used to research almost any product recall in the US. Here's how you can check for product recalls. What we can do is minimize our risk of ending up with a lemon by doing research before we buy new appliances. Appliance recalls happen and we can't prevent them. What I've since realized is an equally important message for all homeowners. When I first wrote this article, it was about the recall of a specific appliance and brand.